The U.S. Embassy in Nairobi will experience an intermittent outage of some Embassy phone lines on Saturday, September 24. For U.S. citizens experiencing emergencies, such as to report the death, arrest or life-or-death emergency of a U.S. citizen, please dial +254 70 963 6451 if the main line +254 20 363 6451 is not working.
The U.S. Embassy hours of operation are Mondays through Thursdays from 7.15am until 4.30pm and Fridays from 7.15am until 12.15pm. The U.S. Embassy is also closed for Kenyan and U.S. holidays.
Assistance:
· U.S. Embassy Nairobi, Kenya
+254 (0) 20 363 6451
U.S. Citizen Services – U.S. Embassy in Kenya (usembassy.gov)
· State Department – Consular Affairs
+1-888-407-4747 for calls from the United States or Canada
+1-202-501-4444 for calls from overseas (Somalia)
· Enroll in Smart Traveler Enrollment Program (STEP) to receive alerts